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Promises to Keep: Changing the Way we Provider Care at the End of Life

Promises to Keep: Changing the Way We Provide Care at the End of Life published by the National Coalition on Health Care and The Institute for Healthcare Improvement in October, 2000. This report presents the stories of institutions and organizations that made a commitment to change and innovation to improve care at the end of life. The profiles presented in this report reflect some of the most promising pioneering efforts underway in the field of palliative care. RAND’s Center to Improve Care of the Dying (CICD) staff worked closely with the National Advisory Panel of Americans for Better Care of the Dying to develop selection criteria for groups profiled.

This report is a must read for anyone working to convince health care providers of the need for and value of palliative care for those seriously ill and dying. Don Berwick, former President of IHI and long standing colleague of Dr. Joanne Lynn is now the Director of the Center for Medicare and Medicaid (CMS), grand news!!

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